At SkyBitz, an AMETEK® Telular brand, we are dedicated to providing the best in telematics. We’re investing heavily in customer service, product offerings and technology to better serve your business.
This new quarterly newsletter, Horizon, will ensure that our customers receive updates from us as your business partner and value provider. In this edition, you'll find tips and updates from our business solutions experts – all aimed at helping you to maximize our services.
Building on insights from our recent Voice Of Customer study, we are reaffirming our commitment to continuous improvement. To support this, we are excited to announce the appointments of two seasoned SkyBitz veterans: Dae No, as our new Head of Customer Experience and Scott Hutchinson, who will be leading our product management functions. In his new role, Scott will be taking a proactive approach, engaging directly with you—our valued customers—over the coming months to explore and enhance both current and future product capabilities.
Your trust fuels our mission to provide unparalleled services and valuable insights to enhance your organization’s effectiveness and profitability. Thank you for being a part of our journey.
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Imagine a world where tractor-trailer pairing is flawless, data use is optimized and fleet efficiency soars. That world is here, thanks to the collaboration between SkyBitz and Platform Science™. Together, we've enhanced the Virtual Vehicle platform by integrating our revolutionary SkyMatch virtual trailer ID.
We're excited to unveil our latest innovation: the Tank Installer Mobile App designed for third party installers, powered by SmartTank™ technology, designed to make your tank installation process quick and effortless. With step-by-step instructions, connecting tank monitors to the SmartTank™ web portal has never been easier. Plus, it offers limited and secure access for third-party installers. Simplify your installation process today!
We now have a dedicated phone queue to assist with installations. To expedite your call, please have the following information ready for the agent:
To all our tank monitoring customers, we recommend taking advantage of the SkyBitz Petroleum Logistics digital platform to enhance your operations. The system offers real-time route optimization, automated dispatch-to-billing processes and comprehensive inventory management. By leveraging these features, you can improve efficiency, compliance, and safety, ultimately boosting your business’ profitability and performance.
Learn MoreDue to our recent platform upgrade, customers utilizing the SkyBitz Petroleum Logistics Wistia account will need to create a new login. Please watch for a separate email from Wistia with detailed steps on creating your new login. If you have any questions, or can’t find your videos, contact us at trucksupport.skybitz@ametek.com and we will get you set up.
Are drivers having trouble receiving orders? Double-check your shift settings. Simply tap the shift icon and confirm that the driver is logged into the correct shift and shift date. This simple step ensures the driver is ready to receive orders.
Mauser Packaging Solutions, a leader in delivering a comprehensive range of packaging products, faced the challenge of ensuring timely deliveries and optimal fleet resource use. Effective trailer management was crucial for their success. Curious to learn more about Mauser's journey and success? Read the full case study:
Dive into the full success storyOur GPS Yard Check features can help you achieve significant cost savings and boost customer satisfaction. Here’s how:
We invite you to visit our booth to learn more about our innovative solutions. To make the most of your visit, book a personalized meeting with your SkyBitz representative during these conferences. We look forward to connecting with you and discussing how we can support your business needs.
PETRO:
Independent Lubricant Manufacturers Association (ILMA) Annual Meeting
September 28 to October 1, Colorado Springs, CO
TANK:
Pacific Fuels and Convenience Summit (PFCS)
September 3-5, San Diego, CA
FLEET:
American Trucking Association Management Conference & Exhibition: ATA MCE 2024
October 14-17, Nashville, TN, Booth #15059